During winter months, there are many threats to your business’s physical structure that could leave you out in the cold when it comes to repair costs. More importantly, if the damage to your building is significant, you may be forced to close until repairs are made – meaning you’ll miss out on serving your customers and generating revenue.

Accurate and comprehensive inventory records can make or break a jewelry business.

Jewelers who can quickly identify fast-selling, high-margin items can maximize their profit, while less organized business owners trying to manage their inventory by a gut feeling and mental notes could face larger problems than simply untapped revenue.

Unethical behaviors across workplaces and organizations have been exposed over the past few years, with allegations even stretching into the jewelry industry.

Did you know that recognizing and rewarding your store employees for a job well done increases employee engagement? Engaged employees tend to be happier and happy employees perform better at work.

Today’s consumers are not as interested in what you’re selling, but how you can help them find exactly what they’re looking for. Many expect their relationship with their jeweler to be more than just the value of their purchase.

With the busiest time of year upon us, it’s easy to overlook what might be the most important part of the sale — the customer experience.