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The Clarity Blog

5 Tips for How to Receive Jewelry

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Knowing how to properly ship jewelry is half the battle. If you aren’t adequately prepared and know how to receive jewelry correctly, you could still face a potentially large loss.

Don’t be fooled by the chances of loss resulting from receiving, either. While the question marks and endless possibilities of shipping mishaps can be laid to rest after knowing that the jewelry has made it safely to your business, a mindless accident could still occur.

 

1. Cross Check

Slow down and take the time to confirm that you’re signing for the right number of packages. Also, don’t forget to make sure that the tracking numbers match.

2. Prepare to Reject

A package that arrives damaged, open, or in poor condition could have been tampered with during shipment. Don’t investigate it – just reject it and send it back to the shipper.

Prepare to Reject

3. Log In All Packages

Record all of the packages that you accept and even the ones that you reject. It’s important to capture the shipping method, tracking number, and shipper’s information. Do this right after delivery so that you don’t forget.

4. Open Carefully

Use a tidy, well-lit space to unpack your shipments and open them slowly. Avoid the possibility of suffering a throw-away loss by removing all trash cans that are anywhere near this space. Once you begin unpacking the shipment, do so one at a time and compare the content with the packing list. 

Open Carefully

After carefully examining the package and going over the list, check it over once more, along with all of the additional packaging materials. Due to the bulk of these materials, items can easily get lost inside of them.

5. Sent Confirmation

Email your sender with a list of the items received and notify them if you have refused any packages and for what reason.

BONUS TIP: Consider recording the packing and logging of received merchandise. This can help you if the shipper challenges your account of what was received.

Need to be refreshed on how to ship jewelry? We have you covered with another video containing five quick tips, just like this one!

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About Jewelers Mutual Group

Jewelers Mutual was founded in 1913 by a group of Wisconsin jewelers to meet their unique insurance needs. Later, consumers began putting their trust in Jewelers Mutual to protect their jewelry and the special memories each piece holds. Today, Jewelers Mutual continues to support and move the industry forward by listening to jewelers and consumers and offering products and services to meet their evolving needs. Beyond insurance, Jewelers Mutual’s powerful suite of innovative solutions and digital technology offerings help jewelers strengthen and grow their businesses, mitigate risk, and bring them closer to their customers. The Group insurers’ strong financial position is reflected in their 38 consecutive “A+ Superior” ratings from AM Best Company, as of November 2024. Policyholders of the Group insurers are members of Jewelers Mutual Holding Company. Jewelers Mutual is headquartered in Neenah, Wisconsin, with other Group offices in Dallas, Texas, Miami, Florida and Raleigh, North Carolina. To learn more, visit JewelersMutual.com.