Built for Your Customers
Peace of Mind
Purchasing jewelry is an emotional experience. Give your customers the peace of mind they’re craving with our fast, easy-to-use care plan.
When jewelry gets damaged, the last thing you or your customer wants to worry about is how to repair or replace it. Know who’s responsible for the repair by having a set plan – the JM Care Plan.
Peace of mind is priceless. Affordability is key when your customer is already making a large investment in their new piece of jewelry.
The easiest way to elevate customer service
Stop wracking your brain for innovative ways to differentiate your customer experience. Let the JM Care Plan take you to the next level.
How It Works
You Repair or Replace
- All repairs and replacements are handled at your repair facility
- Gives you an additional revenue stream for completing the repair
- You agree to pricing and service standards
We Repair or Replace
- All repairs and replacements are handled through JM's Centralized Repair Center
- Easy process for reporting and shipping items
- Highest quality of service and craftsmanship